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The Missouri Public Service Commission’s Cold Weather Rule, designed to help customers with heat-related utility bills, began on November 1. The rule will remain in effect through March 31, …
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The Missouri Public Service Commission’s Cold Weather Rule, designed to help customers with heat-related utility bills, began on November 1. The rule will remain in effect through March 31, 2022. It has been a part of the Commission’s rules and regulations since 1977.
The Cold Weather Rule applies to natural gas and electric utilities under PSC jurisdiction that provide heat-related service. Municipally operated systems, cooperatives and those that provide propane delivered by truck are not under PSC jurisdiction.
A customer, registered with the utility company as elderly or disabled, will receive additional notifications prior to a proposed discontinuance of service during the Cold Weather Rule period. They may also be eligible for additional minimum payment arrangements.
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